Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at.
Shopping Information
How long is the processing period?
Our processing time is 1–2 business days. Orders are processed Monday through Friday, excluding major holidays.
How long does shipping take?
Shipping times vary but are typically 5–7 business days after the order has been processed. A tracking number will be provided via email once your order has shipped.
Will my order come in one package?
Depending on the size and contents of your order, it may be shipped in multiple packages. If this happens, you will receive tracking information for each package.
What if an item is missing or damaged in my order?
If you received a damaged item or are missing an item from your order, please contact us within 30 days of delivery at info@seathrustengines.com. We’ll work with you to resolve the issue.
Can I cancel my order?
If you wish to cancel your order, please contact us immediately at info@seathrustengines.com. Cancellation requests are only possible before the order has been processed or shipped.
What happens if an item is out of stock or backordered?
If any items in your order are out of stock, we will notify you via email with an estimated restock date. If restocking will take longer than 2 weeks, we will issue a refund for the unavailable item(s).