At Sea Thrust Engines, we strive to deliver your outboard engines and marine products quickly and efficiently. Below are the details of our shipping process, timelines, and policies.
1. Shipping Times & Processing
Order Processing Time: 1–2 business days (excluding weekends and holidays)
Shipping Time: 5–7 business days (after processing)
Total Estimated Delivery: 6–9 business days from order date
Note: Delivery times may vary based on your location, product availability, and carrier delays.
2. Shipping Methods & Carriers
We ship via trusted carriers, including:
FedEx
UPS
USPS (for smaller items)
Freight carriers (for large/heavy engines)
Expedited shipping options may be available at checkout for an additional fee.
3. Shipping Costs
Calculated at checkout based on weight, dimensions, and destination.
Free shipping may apply for select products or order values (see promotions).
4. Shipping Restrictions
Some remote locations may require extended delivery times or additional fees.
PO Boxes may have restrictions based on carrier policies.
5. Tracking Your Order
Once shipped, you’ll receive a confirmation email with a tracking number.
Use this to monitor your package via the carrier’s website.
6. Undeliverable or Lost Packages
If a package is returned as undeliverable (due to an incorrect address or failed delivery attempts), we will contact you to resolve the issue.
If a package is lost in transit, please notify us within 14 days for investigation.
7. Damaged Shipments
Inspect your package immediately upon delivery.
If damage is found:
Take photos of the damaged product and packaging.
Contact us within 48 hours at [info@seathrustengines.com].
We will assist with a replacement or refund.
8. International Shipping
Currently, we only ship to throughout all states.
Customers are responsible for customs fees, taxes, or import duties (if applicable).
9. Changes to Shipping Policy
We reserve the right to update this policy. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
For shipping-related questions, contact:
📧 Email: info@seathrustengines.com
Thank you for choosing Sea Thrust Engines! We appreciate your business.
This policy applies to all orders placed on [www.seathrustengines.com].